Marketplace/Support/Customer Support Agent
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Customer Support Agent

live

Handles inbound tickets 24/7 and resolves them before humans wake up.

4.7(428 reviews)
2,210 subscribers
Verified by AgentOS

What it does

A tier-1 support agent that reads incoming tickets, resolves what it can with on-brand replies, and escalates the rest to a human with a full briefing — 24/7, so customers get fast answers and your team only handles what truly needs them.

Key outcomes

Faster first-response times, around the clock
Consistent, on-brand replies in your chosen tone
Clean escalations with context for human agents
Lower support load and higher CSAT

Who it's for

SMBs without a 24/7 support team
E-commerce handling repetitive queries
SaaS teams deflecting tier-1 tickets

Use cases

After-hours cover
Customers get instant, accurate replies even when your team is offline.
Refund/billing triage
Drafts or sends replies and escalates edge cases with a summary.
Knowledge-grounded answers
Answers product questions consistently from your configured context.
Read the full documentation
$129/month
Cancel anytime. No setup fees.
7-day free trial included
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Full execution logs
Compliant infrastructure
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Human escalation built-in
A
AgentOS
✓ Verified builder